Privacy Policy
Effective Date:
SocialMate Creator (“we”, “our”, or “us”) operates the websites https://tools.socialmate.app/creator/ (the “Home Page”) and https://creator.socialmate.app/ (the “App Page”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our sites and services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
a. Personal Data
When you interact with SocialMate Creator, we may collect personal information that you voluntarily provide, which may include your name, email address, contact details, and any other information you choose to share (for example, when registering for an account, filling out forms, or contacting support).
b. Usage Data
We automatically collect certain information about your device and how you interact with our website and application. This may include:
- IP address and browser type
- Device information and operating system
- Pages visited and the dates/times of visits
- Referring/exit pages
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site, analyze website usage, and tailor our services. You may adjust your browser settings to refuse cookies, but note that some parts of our service may not function properly without them.
2. How We Use Your Information
Your information is used for purposes including, but not limited to:
- Providing, operating, and maintaining SocialMate Creator
- Improving your experience and our service performance
- Communicating with you, including responding to inquiries via our support email at [email protected]
- Analyzing site usage and trends
- Complying with legal obligations and enforcing our policies
3. Disclosure of Your Information
a. Third-Party Service Providers
We may share your information with trusted third-party vendors and service providers who assist in operating our website, analyzing data, and providing customer support. These parties are required to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.
b. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.
4. International Data Transfers
SocialMate Creator is based in Egypt, but your data may be processed in other countries. We take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable legal requirements when transferred internationally.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of any login credentials associated with your account.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, such as:
- Accessing and updating your data
- Requesting deletion or correction of your data
- Withdrawing consent for certain uses of your data
To exercise these rights, please contact us at [email protected]. We will respond in accordance with applicable laws.
7. Children’s Privacy
Our services are not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe that we have inadvertently collected such data, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Support Email: [email protected]
Address: Egypt
This Privacy Policy applies solely to SocialMate Creator as accessed via https://tools.socialmate.app/creator/ and https://creator.socialmate.app/. It does not cover third-party websites or services that may be linked to or from our sites.